外資系総合不動産サービス会社でのSite Facilities Managerの求人

The Facility Manager will be responsible to manage the tactical delivery of facility management service for the assigned property and be the on-site key point of contact for client, stakeholders, and vendors. As the facility manager, it will require reporting, information sharing, participating to required client’s meeting etc.

Role & responsibility of this role:
On-Site Day to Day Facility Management

Supervision of facility management personnel
Assist the client in administrating the facility related personnel on site
Ensure the planned attendance for each position for all service hours, which follows statutory public holiday but may be changed by clients based on the actual needs.
Plan the shift table / vacation table for all positions, promptly arrange substitute resources to ensure the quality of on-site service
Inform clients and get necessary approval for any changes of resources planning by following the client’s needs
Assist to work with client’s administration department
Regularly collect and categorize relevant documents, submit to the client’s administration department on regular basis
Coordinate with the building property management team, collect maintenance documents of office building equipment
Proactively assist and engage in client’s relevant audit work, ensure the accuracy of all the audit materials submitted to the client’s administration department
Conduct facility management personnel’s monthly performance evaluation
Assist to verify monthly billing details between clients and suppliers, and to settle the payment following client’s standard procedure, inspect and manage the documentations of each position outsourced
Work Inspection Management

Timely track of consumables inventories to reduce wear and tear, and control cost
Efficiently manage and monitor the work of security guard personnel.
Effectively manage courier services (in and out).
Understand access control card making procedure
Emergency Response Support

Cooperate with the client on the regular evacuation drill
In case of emergency, immediately respond and promptly report to client’s administration team and other related stakeholders.

Key skills
Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.
Has a customer-oriented attitude, action; flexible, listen, proactive
Positive mind to improve for better service


Required skills
Over 3 years’ experience in Facility industry
Demonstrates proactive & professional approach to customer service.
Excellence in Japanese & English for both verbal and written, ability to attend meetings and communicate in English
Proficiency with Microsoft Office software
Excellence in people management
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!