外資系損保会社でのClaims Handlerの求人

●POSITION SUMMARY:
Manage the day to day claims handling of own assigned Line of Business claims under direction of the General
Manager of Claim Division, undertake tasks and activities to support the Claims team, while continuously
developing technical skills and knowledge. Emphasis is on Marine claims but other Lines of Business shall be
assigned as needed.

●KEY ROLE AND RESPONSIBILITIES
(a) Claims
Under direction of the General Manager of Claims Division:
1. Establish and maintain all claim files within Performance Standards.
2. Check validity of new claims against insurance policies.
3. Assist with liaising with Global Claims Management Team in Hannover regarding claims development.
4. Assist with notifying the Global Claims Team of claims outside local authority.
5. Ensure that all files contain relevant documentation.
6. Recommend and maintain appropriate claim reserves in line with the company Japan Branch reserving
philosophy.
7. Appoint service providers from approved Panel as required.
8. Enter appropriate details into the claims system.
9. Correspondence as required on claims matters.
10. Prepare and process claim payments in system.
11. Review own assigned outstanding claims in line with internal rules.
12. Notify reinsurers of details of claims lodged for which they are on risk.
13. Update reinsurers on progress of notified claims.
14. Raise and submit debit notes to reinsurers in respect of claims paid.
15. Follow up with reinsurers for debts not settled.

(b) General
1. Assist with other operational matters and improvement initiatives as directed by General Manager of
Claims Division.

●KEY SKILLS REQUIRED
1. Has a minimum of 3 years insurance experience
2. Has a minimum of 3 years claim handling experience
3. English and Japanese language business level fluency
4. Ability to communicate and collaborate effectively with peers in Japan and other offices abroad in English

●ESSENTIAL
1. 3 years experience in insurance and claim handling
2. University degree
3. Preferred experience in one of the following Lines of Business:
Property: experience with PDBI losses
Engineering: experience with machinery breakdown and erection all risk claims
Liability: experience with public and product liability (property damage and bodily injury)
Marine: experience with cargo (import and export)

●DESIRABLE
1. Preferred experience in one of the following Lines of Business:
Property: experience with PDBI losses
Engineering: experience with machinery breakdown and erection all risk claims
Liability: experience with public and product liability (property damage and bodily injury)
Marine: experience with cargo (import, export, inland Marine and General Average)
2. Insurance experience in an international environment
3. Insurance related qualification such as basic insurance certification, loss adjuster certification, etc