欧州最大のコンサルティングファームでのSales Account Managerの求人

●Description Overview:
We are looking for a Bilingual (English & Japanese) Account Manager to create long-term, trusting relationships with our Financial Services customers in Japan. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

●Job Description:
Account manager must develop strong relationships with our Financial Services customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers will also answer client queries and identify new business opportunities among existing customers. In this role, s/he will liaise with cross-functional internal teams (including Practice and Delivery groups) to improve the entire customer experience. This position may require occasional travel.

Ultimately, a successful Account Manager should collaborate with our practice and delivery teams to achieve quotas while keeping our clients satisfied and engaged with our products and services.

●Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize account contribution margin
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with practice teams and internal leadership to identify and grow opportunities
- Assist with challenging client requests or issue escalations as needed

●Required skills/ Expected profiles:
- Having business development or Account management experience in identifying IT Solution provision service, System integration or Consulting service
- Native Japanese Level + Business level English
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skillsMO経験がある
・企業顧客に対し、優れた対人関係構築、プレゼンテーション、各種ドキュメンテーション、タフなネゴシエーションスキルを有する
・SDLCに対する知見がある

【歓迎する経験・スキル及び人物像】
・大規模ITシステムおよびDX案件での実務経験を有する
・PMP等の資格保有、PMBOK等に基づいたシステム導入案件のPM、PMO経験
・ITIL等の資格保有、また、ITILベースでの運用経験
・バイリンガル（日本語、英語）